For programs, shelters and senior communities
A friend for the people you support, and a clear picture for you.
IHearYou gives the people in your program someone to talk to between your own conversations with them, and gives your caregivers a short, honest report after each one.
The caregiver view
Sorted by who needs a look.
Flagged first, then people who have gone quiet. One page per person with their profile, open threads, and every report. One field where you write what to gently bring up.
- R.Last talked today. Ended a little lighter.1 flag
- M.Last talked 3 days ago. Ended tired.quiet 3 days
- D.Last talked yesterday. Ended steady.
Conversation reports
Written to be read in a minute.
After every conversation: what was talked about, how the person seemed at the start and the end, practical needs with urgency, strengths, follow-ups, and any safety flag with the exact words.
Two hours in that line and then come back Thursday. Are you going back?
Field mode
Shared tablet
One program code. Each participant unlocks with their name and a four-digit PIN. Sessions expire on their own. The next person sees nothing.
Staff screen
Add a participant in under a minute. See who is talking right now. End any session. Move someone to a personal phone later without losing their memory.
The numbers
Participants, sessions, average length, return on day two and day seven, how many felt heard, flags. Printable for a board or a funder.
How a pilot works
A short protocol
One page: who, how many, how long, what is measured, how anyone can stop.
Consent, out loud
Staff read a one-page script. The app shows the same words before the first conversation.
Two to four weeks
People talk when they want to. Caregivers read the reports. We fix what you find.
The numbers, printed
Return rates, felt-heard rate, flags, in one page you can hand to anyone.
Talk to us
Tell us about your program.
We reply to every message.